Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
4.4
5 reviews
5 stars
4
4 stars0
3 stars0
2 stars
1
1 star0
AH
Aaron Hegarty
Jul 4, 2025
5.0
Thanks for all your help Jacqui, great rate, great service.
AB
Andrew Baber
Jul 4, 2025
5.0
Got travel currency and insurance, great service! Would recommend 👍
BB
Billy Bourne
Jul 4, 2025
5.0
Excellent service as always from Jacqui and the team...always a pleasure visiting the office.
JF
Jorge Rodríguez Frías
Aug 1, 2024
2.0
He cambiado 250€ y me han dado 183,82 £, es decir, a 0,73528, cuando el cambio en cotización era de 0,8471, por lo que aunque diga el ticket que la comisión aplicada es 0, realmente aplican un diferencial, en mi caso 28€.
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money at 3 Custom House Street, Londonderry?
Post Office Travel Money is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:30 PM, and closed on Sundays.
What payment options are accepted at Post Office Travel Money?
You can pay with American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What currencies can I load onto a Post Office Travel Money Card?
You can load Euros, US Dollars, Australian Dollars, Canadian Dollars, New Zealand Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, Polish Zloty, Pounds Sterling, Chinese Yuan, Czech Koruna, Danish Kroner, Hong Kong Dollar, Hungarian Forint, Japanese Yen, Norwegian Krone, Saudi Riyal, Singapore Dollar, and Swedish Krona.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes, if paying by card you'll need a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Sometimes ID is required for cash transactions and electronic identity verification may be done at the counter.
What services does Post Office Travel Money offer?
They provide currency buy back and a travel money refund guarantee if your trip is cancelled within 28 days of purchase.
Where can I order travel money online for Post Office Travel Money?
You can order online at https://www.postoffice.co.uk/travel-money
Is there a mobile app for Post Office Travel Money for easier ordering?
Yes, the Post Office Travel app is available on both iOS and Android platforms for hassle-free holiday cash management.
Which nearby places can help me get identification photos if I need to buy currency here?
Photo-Me, a photo booth rental nearby, can help you get identification photos before visiting Post Office Travel Money.
Are there nearby financial services where I can also manage money transfers?
Yes, Western Union and PricewaterhouseCoopers are close by for additional financial services.
What are some nearby places to visit or relax before or after using Post Office Travel Money?
You can visit the Guildhall Taphouse for food and drinks, The Centre for Healing Arts for relaxation, or Maiden Heaven Coffee Shop And Ice Cream for a café experience.
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